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A few weeks ago (May 2022) I bashed my 'bins' whilst scrambling over rocks on a beach in Cornwall. The left 'nocular went opaque. Bought them in 2005 & used almost daily. I was faced with a long delay if I sent them to Leica in Portugal for repair. I found ECBR via google. Phoned them up, sent them in... and one week later they were delivered back to me as good as new. A fair price of £50 ... I am very impressed. I recommend these guys completely. Thank you.
I can't recommend this company highly enough - helpful, knowledgeable and efficient. It's increasingly rare to find people who obviously love what they do and also provide an excellent customer service: my Zeiss binoculars came back perfectly packaged, cleaned and with the alignment problem fixed. Very reasonable cost as well. Thank you!
This company was able to repair (against our expectations) my wife's Zeiss Terra 8x32 binoculars quickly and at a very reasonable cost. Such a breath of fresh air to deal with a company that is customer focused and actually delivers a proper service. Highly recommended.
Excellent service, After explaining what was wrong with my binoculars. Nothing was too much of a problem. Replacement parts were sent out in 3 days.
Best service you could have.Cannot be more grateful.
I had to return for repair some Zeiss binoculars which after nearly 5 months still had not had the part sent by Zeiss to East Coast Binoculars for the fix. Throughout this period Gary at East Coast politely and patiently kept in touch to apologise and explain that he was chasing things as best he could . Zeiss made zero contact with me until myself and others awaiting parts lost patience with them and made direct contact ..... When the part arrived finally with Gary it was turned round within 24 hours. Recommended
First class. Generously provided me with eyecup covers for my Zeiss binoculars free of charge having lost my previous covers. Really grateful! Many thanks.
I needed a spare part for my Zeiss binoculars. Gary was very helpful and efficient. I will use East Coast Binoculars again and recommend them.
Great repair to a pair of Zeiss binoculars, no fuss or complications, and well packed on return. Thanks…
Sent my 30+ year old Zeiss Bins to Gary and his team. They were battered with bubbled rubber armouring a diaptor which didn’t allow for clear focussing and a worn strap. Gary said send them and we will see what we can do. In less than 3 weeks they were returned to me almost as good as new. Fixed diaptor, brand new rubber armour and strap. The charge for all of this amazing and speedy service? Nothing!! Cheers guys 😁
It’s so refreshing to find a company such as East Coast. They are professional, provide value and turnaround is pretty fast. I can highly recommend… they do not disappoint.